About Us
About Us
On this point, the documented customer-care practice confirms that yETI is an independent online store focused on offering a carefully selected range of insulated drinkware, hard and soft coolers, bags and carry gear, cargo, outdoor kitchen equipment, and outdoor living gear and apparel. For reliable order support, we aim to make product discovery clear, ordering straightforward, and post-purchase support dependable.
For reliable order support, our customer promise is practical: transparent product information, free standard U.S. shipping, responsive assistance, secure checkout, and a 30-day no-reason return and exchange option with return shipping paid by the store. For purposes of this documented customer-care practice, we do not rely on invented brand stories or unsupported product claims; our goal is to earn trust through consistent service and policies customers can understand.
For purposes of this documented customer-care practice, questions about our store or products are welcome at Support@travelmugs.shop or 346-374-9748.
Store and Merchant Details
For reliable order support, the merchant record attached to this documented customer-care practice identifies YETI as the business and YETI as the customer-facing store.
Customer email: Support@travelmugs.shop
Customer-service phone: 346-374-9748
Company and default return address: 1617 Glenvalley Dr, Austin, Texas, 78723, United States
Support availability: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)