Payment Policy

Payment Policy

Customers relying on this documented customer-care practice should understand that approved refunds are returned to the original payment method within 5–10 business days after return inspection and approval. The applicable documented customer-care practice is as follows: a bank or card issuer may need additional time to post the credit. On this point, the documented customer-care practice confirms that taxes are charged when required by applicable law. For reliable order support, payment questions may be sent to Support@travelmugs.shop or 346-374-9748.

The applicable documented customer-care practice is as follows: about Credit/Debit Card.

On this point, the documented customer-care practice confirms that all prices and charges are processed in U.S. dollars (USD). For reliable order support, our checkout accepts Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. For purposes of this documented customer-care practice, the payment options actually available for an order are displayed securely at checkout.

For reliable order support, payment information is encrypted and processed by Shopify and authorized payment providers. For purposes of this documented customer-care practice, yETI does not store complete card numbers or card security codes. Within YETI's documented customer-care practice, a card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

For purposes of this documented customer-care practice, customers must provide accurate billing and contact information. Within YETI's documented customer-care practice, if a payment is declined, verify the entered details or contact the card issuer. Our documented customer-care practice makes the position clear: we may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

Store and Merchant Details
For reliable order support, the merchant record attached to this documented customer-care practice identifies YETI as the business and YETI as the customer-facing store.
Customer email: Support@travelmugs.shop
Customer-service phone: 346-374-9748
Company and default return address: 1617 Glenvalley Dr, Austin, Texas, 78723, United States
Support availability: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles)